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Quality Care from Care Through The Millennium.

Our Ethos.
At Care Through The Millennium our philosophy and ethos is based on a focus on each of our individual clients. Our service is designed to support the dignity, independence, individuality, privacy, choice and decision making of everyone.

We are committed to providing good quality care to each and every person receiving our services.

   
       
Clinical Governance.
Our clinical governance framework focuses on auditing our services to continually learn and therefore improve our clients experience. We closely monitor our care and treatment programmes to maximise the opportunities for clients to be rehabilitated back into the community, where possible. Written reviews are undertaken throughout a clients stay with us and through their care pathway, and these are discussed with the client, referrers, family and professional carers, so the whole team can monitor performance and progress.

Registration & Inspection.
All of our units are registered with, and regularly inspected by, the Governments Care Quality Commission (CQC). The CQC give independent ratings on a scale of 0 to 3 to each home and these, together with their inspection reports can be found at www.cqc.org.uk

Overall, across all CTTM homes, 80% have achieved a 2 star rating (ie good) from CQC and all homes are striving for a 3 star rating (ie excellent).

Activities.
In each of our homes we have a programme of activities tailored to the individual circumstances and preferences of our clients. These activities don’t just focus on internal events, but include regular trips out and visits to places of interest. In addition we access community facilities for the benefit of our clients, including linking with community education services . Our clients are fully assisted by CTTM staff with these activities.

Food.
Appetising and nourishing meals with varied, balanced menus, are served in all our homes . The requirements of our clients, specifically any dietary needs, are always met. Personal requirements can be discussed at anytime with the relevant home manager.

Admission & Fees.
Admission to any of our units firstly requires an assessment to be undertaken by our trained staff, in conjunction with the professional carer and/or referrer of the potential client. Our fees reflect a quality care package and need to be agreed by the Registered Manager after the initial assessment has been made, so that it is agreed what care and treatment the client requires and will receive. Approval of funding by the appropriate authorities, prior to admission, is required. Contact us to further discuss admissions or request an assessment.

 


ISCA Finalist
CTTM are chosen as a finalist of the
2012 Independent Specialist Care Awards

Finalists for the awards have now been shortlisted. Winners will be announced at the Gala Dinner on Thursday 15 March 2012 at The London Marriott Hotel, Grosvenor Square. We are delighted that Ruby Wax will host the awards evening.

The objectives of the Independent Specialist Care Awards 2012 are to once again highlight the range of business achievements, professional skills, management leadership and spirit of enterprise amongst independent sector providers of social care services for adults with learning or physical disabilities or mental health problems including dementia, from care homes to supported living and home care, and to pay tribute to those individuals and teams who have demonstrated outstanding excellence in their fields of work.

Successfully launched in 2011, the Independent Specialist Care Awards draws attention to the best performing private and voluntary sector providers working in the provision of social care services for adults with learning or physical disabilities or mental health conditions whether that be in residential care, homecare or specialist hospitals.


 

Click here to go to our online referral form.

Useful Links.
The below are some links to organisations you may find useful:

Care Quality Commission www.cqc.org.uk
MIND www.mind.org.uk
SANE www.sane.org.uk

CTTM, Primrose Hill Farm, Meadowsweet Avenue, Kings Norton, Birmingham, B38 9QW
Tel: 0800 0901223  Fax: 0121 314 2453  Email: info@cttm.co.uk

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